Gartner Research

IoT in Retail — Understand the Costs of the Challenges Below the Tip of the IoT Cost Iceberg

Published: 09 September 2016

ID: G00314293

Analyst(s): Miriam Burt


The IoT is a complex IT environment to manage in digital business. With no commercial off-the-shelf solutions available, retailers need to cost out custom IoT projects that require consulting and professional services to leverage immature ecosystems, technology stacks and varying standards.

Table Of Contents
  • Key Challenges



  • Work With Business Leaders to Set Up a Project Dedicated to Helping the Business Scope Out an Overall Business Strategy for the IoT
  • Hire a Strong IoT Architect With Good Communication and Technical Skills
  • Use Gartner Research to Educate the Business on the Key Areas and Components of a Typical IoT Technology Solution and to Design Your IoT Solution Architecture
  • Help the Business Come to Grips With the Hidden Costs Below the Tip of the IoT Iceberg

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