Gartner Research

Critical Capabilities for Life Insurance Policy Administration Systems, North America

Published: 13 September 2016

ID: G00303252

Analyst(s): Kimberly Harris-Ferrante , Richard Natale


North American life insurance policy administration system vendors are expanding their offerings outside core administration processes. Insurance CIOs who require system support for digitalization, data analytics and integration will have to carefully study their options.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Accenture (ALIP)
    • Andesa Services (AFAS)
    • Concentrix (GIAS)
    • CSC (CyberLife, nbA, BPS Portal)
    • CSC (wmA, nbA, BPS Portal)
    • EXL (LifePRO)
    • FAST Technology (FAST)
    • Infosys McCamish (VPAS)
    • InsPro Technologies (InsPro Enterprise)
    • Majesco (Majesco Policy for L&A and Group)
    • MDI (FIMMAS)
    • Mphasis Wyde (Wynsure)
    • Oracle (OIPA)
    • Sapiens (ALIS)
    • Vitech (V3)
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Rule and Calculation Management
    • Straight-Through Processing
    • Policy Life Cycle Management
    • Reporting and Data Management
    • Digital Business Support
    • System Modularity and Integration
  • Use Cases
    • New Product Development/Launch
    • New Application/Automated Underwriting
    • New Application/Manual Underwriting
    • Policy Change
    • Reporting and Data Management
    • Service Through Portals/Mobile

Inclusion Criteria

  • Critical Capabilities Rating

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