Gartner Research

Look Outside of I&O When Building Your Automation Team

Published: 19 September 2016

ID: G00294395

Analyst(s): Robert Naegle , Dennis Smith


The inability to find, organize and manage people with automation expertise remains the largest barrier to successful automation programs. This research provides guidance to help I&O leaders cultivate automation talent.

Table Of Contents
  • Key Challenges



  • Identify Beachheads of Core Automation Skills
  • Implement an Automation Management Structure That Institutes Oversight While Fostering Collaboration
    • Virtual Group Model
    • Governance Board Model
    • Automation Group Model
  • Create an Automation-First Culture
    • Governance and Standards
    • Definition and Documentation
    • Collaboration and Creation
    • Validation and Testing
    • Reward and Encourage

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