Gartner Research

Maverick* Research: How to Manage a 'Selfie-Centered' Workforce

Published: 21 September 2016

ID: G00305113

Analyst(s): Jenny Sussin , Carol Rozwell , Tina Nunno


IT leaders must understand the workforce impact of the next generation of employees, who grew up in an age of technology that affected their world view and the world's view of them. (Maverick research deliberately exposes unconventional thinking and may not agree with Gartner's official positions.)

Table Of Contents


  • *Maverick Research
  • Coming of Age in an Age of Technology
  • Manage the Selfie-Centered Generation by Understanding Their Range of Behaviors
  • Manage the Selfie-Centered Generation by Understanding Their Best and Worst Qualities in the Workplace
  • Technology Created Selfie-Centered People and Can Help Managers Deal With and Optimize Them
    • Identify and Classify Potential Narcissistic Tendencies
    • Identify and Shut Down Escalation
    • Foster Listening, Balanced Participation and Collaboration
  • Acknowledgements

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