Gartner Research

Optimize Integration Investments and Maximize Their Business Benefits

Published: 22 September 2016

ID: G00314364

Analyst(s): Elizabeth Golluscio , Mary Wilcox, Keith Guttridge


Application integration leaders struggle to both articulate the business value of their current integration infrastructure, and obtain resources to meet new digital business requirements. They should follow these best practices to maximize the business benefits of their integration investments.

Table Of Contents
  • Key Challenges



  • Develop and Articulate an Investment Strategy to Maximize Integration Productivity
  • Use Gartner's Integration Maturity Model to Guide Investments That Optimize Integration Productivity and Business Value
    • Level 1: Ad Hoc
    • Level 2: Enlightened
    • Level 3: Systematic
    • Level 4: Bimodal (Systematic and Adaptive)
    • Level 5: Plug-and-Play
  • Monitor Top-Level KPIs and Exploit Opportunities to Drive High-Visibility Business Benefits

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.