Gartner Research

Competitive Landscape: Digital Business Consulting Services

Published: 29 September 2016

ID: G00273012

Analyst(s): Julie Short


Competition is fierce for digital business consulting services. Practice leaders must exploit seven market dynamics to gain market share and to establish themselves as relevant and recognized leaders in this market.

Table Of Contents


  • Competitive Situation and Trends
    • Client Organizations Are Using Technology and Service Providers to Become Digital Businesses
    • New IT and Business Buyers Will Influence Decisions to Buy Digital Business Consulting Services
    • Opportunities for New Entrants Are Being Created in the DBCS Market
    • Five DBCS-Connected Capabilities Must Be Leveraged to Provide Integrated and Coordinated Services to Clients
    • Disruptive Technologies on the Horizon Will Cause Service Providers to Leverage Provider Ecosystems
    • New as-a-Service Models Will Influence Business Model Reinvention Services
    • The Evolving Digital Services Framework Makes Traditional Provider Classification Irrelevant
  • Market Players
    • Top Players Will Focus on Business Model Reinvention or Become Irrelevant
    • Strong Players Will Expand Services to Provide Business Model Reinvention and Will Accelerate as-a-Service Offerings
    • Emerging or Disruptive Players Will Leverage Provider Ecosystems to Participate in DBCS
  • The Future of Competition
    • Top Competitive Forces That Determines Winners and Losers in the DBCS Market
    • 1. Lack of Ability to Reinvent Client Business Models Is a Show Stopper
    • 2. Focus on Emerging and Disruptive Technologies Must Encourage Industry Fluidity
    • 3. Provider Ecosystems Will Be a Vital Asset to Address the Challenges and Complexities of the DBCS Market
    • 4. Limited Window to Establish a Small Number of Leaders for Other Providers to Follow
  • Competitive Profiles
    • Accenture
    • Capgemini
    • Deloitte Digital
    • NTT Data
  • References and Methodology
  • Definitions
    • Digital Business Consulting Services Market Definition

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