Gartner Research

The Top 10 Best Practices for Choosing and Deploying an Enterprise File Sync and Sharing Solution

Published: 26 September 2016

ID: G00311312

Analyst(s): Karen Hobert , Monica Basso , Charles Smulders


The features and functionality of EFSS solutions are evolving rapidly, thus making choosing and deploying the right solution much more complex. This report provides IT leaders responsible for EFSS with the answers to the most common questions Gartner receives on this topic.

Table Of Contents
  • Key Challenges



  • 1. Start by Identifying Use Cases and User Types
  • 2. Give IT Functionality and Ease of Use Equal Weight in Your Decision Making
  • 3. Define Strategic Goals for Your EFSS Implementation Even If Your Initial Use Will Be Tactical
  • 4. Create an Advisory Team of Existing and New Users
  • 5. Choose the Right EFSS Architecture for Your Organization's Security Needs
  • 6. Consider How EFSS Fits With Other Technology Investments
  • 7. Select at Least Two Vendors Across Your Use Cases, and Test Them With Your Advisory Team
  • 8. Decide Your Rollout Plan Cadence and Associated Pricing Strategy
    • For Gradual Rollout, Negotiate Ramp-Up Pricing
  • 9. Plan Your Vendor Exit Strategy at the Beginning
  • 10. Invest in Creating an Effective Change Management Plan

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