Gartner Research

Use Forward Pricing to Reap the Benefits of Artificial Intelligence in Your Infrastructure Outsourcing Deal

Published: 28 September 2016

ID: G00301454

Analyst(s): William Maurer , David Ackerman , Mark Ray


Sourcing executives will need to negotiate forward pricing as AI and analytics drive new price points in the next 18 months. Applying advanced service sourcing to optimize cost-effectiveness and business value with forward pricing will increase service standards and improve labor efficiency.

Table Of Contents
  • Key Challenges



  • Address Poor Practice of COLA Inflation Clauses That Are Contrary to Pricing Trends
  • Understand the Level of Cost Reduction to Negotiate Effective Forward Pricing in the Contract
  • Adopt Effective Contract Capabilities to Take Into Account the Future Impact of Lower Costs and Pricing

Case Study

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