Gartner Research

Preparing Barclaycard for “Platformization”

Published: 29 September 2016

ID: G00317758

Analyst(s): Lee Weldon , Hung LeHong , Mary Mesaglio , Kristin Moyer


To drive a strategic debate across the company, Barclaycard created a future payments team to understand potential opportunities and threats both internally and externally, especially in terms of what customers do and do not want, and what they might want in the future.

Table Of Contents

Case Study

  • Preparing to Become a Platform Business
  • Demonstrating a Future Architecture and Delivery Methodology
  • A One-Step-at-a-Time Transformation Approach

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