Gartner Research

Midmarket Context: 'How to Control IT Spending and Improve Vendor Management When Sourcing Managed Network Services'

Published: 29 September 2016

ID: G00316136

Analyst(s): Ted Corbett

Summary

When specifying price and performance, managed network services contracts are often opaque, leading to budget overruns and client dissatisfaction. Midmarket IT leaders with limited resources should use these best practices to optimize costs and service experience when negotiating with MNS providers.

Table Of Contents

Trends and Challenges

Recommendations for Midmarket IT Leaders

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