Gartner Research

Three Reasons Why Diversity and Inclusion Are Critical in Your HCM Product Roadmap

Published: 07 October 2016

ID: G00314823

Analyst(s): John Kostoulas


D&I is an emerging priority for CEOs, requiring technology-supported interventions across people processes in the next three to five years. Product strategy executives at HCM vendors must address D&I enablement as a key dimension in their roadmaps to establish competitive advantage.

Table Of Contents
  • Impacts


  • Definition of Diversity and Inclusion
  • Why Is D&I Becoming More Important Today?
    • Business Benefits of D&I Are Hindered by Decision-Making Bias Across People Processes

Impacts and Recommendations

  • The business benefits of D&I will drive CEOs to sponsor data-driven decision-making interventions across people processes in the next three to five years, with HCM technologies being the critical enabler
  • The horizontal impact of D&I enablement will require HCM vendors to address it as a separate dimension in their product roadmaps, next to process effectiveness and employee experience
  • CEOs will become more engaged during an HCM technology selection process and will expect HCM vendors to include D&I within the value proposition

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.