Gartner Research

Transform I&O Skills to Remain Viable

Published: 04 October 2016

ID: G00315854

Analyst(s): Ed Holub


I&O leaders face changing business requirements so profound that without wholesale skills transformation, their organizations will be replaced. Optimize IT operations by learning how to transform leadership and operational skills to thrive in a world of digital business expectations.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Business needs and IT organizations will change radically over the next 10 years, which requires I&O leaders to employ innovative methods to manage skills
  • Digital business megatrends, such as agile, DevOps, cloud, IoT and software-defined everything, will challenge I&O leaders to fundamentally alter the types and quantities of skills in their organizations
  • The significance of the changes in essential skills will require I&O leaders to abandon traditional methods of growing skills in favor of more radical methods

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