Gartner Research

Forecast Analysis: IT Services, Worldwide, 3Q16 Update

Published: 07 October 2016

ID: G00314827

Analyst(s): Sandra Notardonato , Fred Ng, Susanne Matson , Julie Short, Sid Nag , Cathy Tornbohm , Tina T. Tang, Gianluca Tramacere, Allie Young, Gregor Petri , Dean Blackmore , Susan Tan, Jacqueline Heng, Helen Huntley, Mika Rajamaki, Arup Roy , TJ Singh , Patrick Sullivan, Christine Tenneson

Summary

The worldwide IT services market will grow by 3.9% in U.S. dollars (4.5% in constant currency) in 2016. Brexit and the uncertainty surrounding it will hamper growth in discretionary spending, but boost growth in ITO cloud-related services in the U.K. in 2016 and 2017.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • Consulting and Implementation: Impact of Brexit Confined to U.K. and EU
  • ITO: Brexit to Drive Increased Spending to Cloud Services in U.K. and EU
  • BPO: No Brexit Impact on BPO Market … Yet
  • Product Support Services
    • Implications of Brexit

Assumptions

  • Consulting and Implementation
  • ITO
  • BPO
  • Product Support Services

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