Gartner Research

Forecast Analysis: IT Services, Worldwide, 3Q16 Update

Published: 07 October 2016

ID: G00314827

Analyst(s): Sandra Notardonato , Fred Ng, Susanne Matson , Julie Short, Sid Nag , Cathy Tornbohm , Tina T. Tang, Gianluca Tramacere, Allie Young, Gregor Petri , Dean Blackmore , Susan Tan , Jacqueline Heng, Helen Huntley , Mika Rajamaki, Arup Roy , TJ Singh , Patrick Sullivan , Christine Tenneson


The worldwide IT services market will grow by 3.9% in U.S. dollars (4.5% in constant currency) in 2016. Brexit and the uncertainty surrounding it will hamper growth in discretionary spending, but boost growth in ITO cloud-related services in the U.K. in 2016 and 2017.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • Consulting and Implementation: Impact of Brexit Confined to U.K. and EU
  • ITO: Brexit to Drive Increased Spending to Cloud Services in U.K. and EU
  • BPO: No Brexit Impact on BPO Market … Yet
  • Product Support Services
    • Implications of Brexit


  • Consulting and Implementation
  • ITO
  • BPO
  • Product Support Services

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Purchase this Document

To purchase this document, you will need to register or sign in above

Become a client

Learn how to access this content as a Gartner client.