Gartner Research

Key Metrics to Assess Service Delivery Effectiveness in Data Center Outsourcing in Asia/Pacific, 2016

Published: 12 October 2016

ID: G00316223

Analyst(s): Fred Ng


Traditional DCO markets are under siege in Asia/Pacific as cloud disrupters and cost-focused competitors continue to capture market share from industry veterans. Infrastructure outsourcing practice leaders must focus on operational efficiencies to survive the next few years of spending shifts.

Table Of Contents
  • Key Challenges



  • Key Metrics
    • DCO Revenue per Server Equivalent
    • Server Equivalents per Head/FTE
    • Server Virtualization Rate
    • Assessment Model for DCO Services


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