Gartner Research

Use Administrative Cost Optimization to Drive Payer Administrative Modernization

Published: 14 October 2016

ID: G00313678

Analyst(s): Constance Sjoquist


U.S. healthcare payer CIOs' impetus to take on administrative cost optimization can be the start of the journey toward administrative modernization maturity. Payer CIOs should use this research to prioritize administrative cost optimization efforts and make room for more strategic IT initiatives.

Table Of Contents


  • Focus on Three Key Cost Optimization Concepts: Discipline, Transparency and Change Management
  • Use Gartner's Four-Level Cost Optimization Framework
  • Strategically Divest in Order to Strategically Invest
  • Conclusion

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