Gartner Research

Critical Capabilities for Disaster Recovery as a Service

Published: 10 October 2016

ID: G00298161

Analyst(s): Ron Blair , Mark Jaggers , John Morency


Gartner has identified seven critical capabilities and four use cases with which to assess DRaaS offerings from 20 service providers. IT leaders should determine which of these DRaaS vendors offer products that align with their organization's recovery needs, and consider smaller, flexible providers.

Table Of Contents

What You Need to Know

  • Wider Adoption for Large Enterprises
  • Cross-Vertical Interest
  • Global Presence Considerations
  • Notable Use-Case Weighting Modifications for 2016


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Acronis
    • Axcient
    • Bluelock
    • Cable and Wireless Business
    • Carbonite
    • Databarracks
    • Datto
    • Evolve IP
    • IBM
    • iland
    • Infrascale
    • Microsoft
    • NTT Communications
    • Peak 10
    • Recovery Point
    • Sungard Availability Services
    • TierPoint
    • Unitrends
    • Verizon
    • VMware
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Physical/Virtual System Recovery
    • Testing and Declaration
    • Service Manageability
    • Resiliency
    • Security and Compliance
    • Value-Added Services
    • Customer Experience
  • Use Cases
    • Production and Application Data Recovery
    • Mission-Critical Workload Recovery
    • Extended Recovery Operations
    • Managed Service Failover
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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