Gartner Research

Market Guide for Crowdsourced Application Testing Services

Published: 10 October 2016

ID: G00277269

Analyst(s): Susanne Matson


The providers in this document make more than 1 million crowdtesting community members combined available to sourcing managers and application managers. This document will help with selecting crowdtesters when creating a testing sourcing strategy with additional options.

Table Of Contents

Market Definition

Market Direction

  • Digital Business Transforms Demand for Testing Services
  • Relevant Skills and Resources Are Scarce in a Fast-Moving Market
  • Localization Testing and Providing Custom Demographics of Testers Are Valuable
  • Mobile Application Testing Services Remain a Key Driver for Crowdtesting
  • Internet of Things Has the Potential to Drive the Use of Crowdtesting Further

Market Analysis

  • Possible Use Cases

Market Models

  • Representative Providers
    • Vetted Communities
    • Unvetted Communities
    • Full Service Providers

Market Recommendations

Gartner Recommended Reading

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