Gartner Research

Collaborating to Reduce IT Technical Change Related Risk to Improve Mean Time to Value

Published: 10 October 2016

ID: G00310131

Analyst(s): George Spafford , Tapati Bandopadhyay

Summary

I&O leaders responsible for change management are under intense pressure to improve the throughput of changes while continuing to mitigate risk. Doing this will require collaboration with other groups to lower change-related risk such that faster change models may be used.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Assign Those With IT Domain Expertise to Work With the Architecture Team to Ensure That Changes to Application and Infrastructure Services Meet Speed Requirements
  • Design IT Services That Focus on Reducing Tight Coupling and Improving Resiliency
  • Integrate the Change and Release Process to Improve Planning and Forward Visibility of Execution
  • Develop the Capability to Detect and Correct When Changes Fail
  • Implement the Above Change-Related Risk Reduction Strategies

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