Gartner Research

Toolkit: Negotiate More Effectively With Key Labor Rates for IT Infrastructure Outsourcing Deals

Published: 11 October 2016

ID: G00316051

Analyst(s): Mark Ray , William Maurer , David Ackerman


Understanding the labor market is crucial for effective negotiations when outsourcing IT infrastructure services. Sourcing executives can use this Toolkit to compare and negotiate provider rates that meet their business needs and are market-competitive, thus optimizing costs and business value.

Table Of Contents

When to Use

  • Toolkit Provides Outsourced Labor Rate Market Guidance
  • Directions for Use
    • Effective Use of Labor Rates
    • Negotiate Labor Rates for Multiple Geographies
    • Use These Key Labor Rate Attributes and Tenets
    • A Labor Rate Assessment Can Provide Many Benefits

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