Gartner Research

2017 Planning Guide for Collaboration and Content

Published: 13 October 2016

ID: G00313008

Analyst(s): Guy Creese, Bill Pray, Kyle Davis, Darin Stewart

Summary

Technical professionals supporting collaboration and content face conflicting requirements from end users and the enterprise, and pressure to meet both sets of demands will grow in 2017. SaaS-driven digital workplace strategies can bridge the gap, but will impact how IT operates.

Table Of Contents

Collaboration and Content Trends

  • SaaS Will Play an Increasingly Central Role in IT's Application Portfolio
    • Planning Considerations
  • More Content Will Be Managed From the Cloud Using Hybrid, Multiplatform Solutions
    • Planning Considerations
  • Pressure Will Increase to Deliver Real-Time Communication and Collaboration From Cloud Services
    • Planning Considerations
  • The Adoption of Office 365 Will Force Enterprises to Change Their IT Practices
    • Planning Considerations

Setting Priorities

  • Focus on Enablement and Innovation
  • Align Around Subscription Services
  • Explore and Experiment
  • Relinquish Some Control

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