Gartner Research

Identity Proofing Is the Cornerstone of Trust in a Digital Relationship

Published: 13 October 2016

ID: G00312946

Analyst(s): Paul Rabinovich , Anne Elizabeth Robins


Identity proofing is a crucial process necessary to establish and maintain trust in an identity. Available technologies provide varying levels of assurance. Technical professionals need a deeper understanding of identity proofing to better align it with the risks they are looking to mitigate.

Table Of Contents
  • The Identity Proofing Process
  • Identity Proofing Services
    • The Identity Footprint
    • Geographic Differences
    • Remote vs. In-Person Identity Proofing
    • Dealing With Exceptions
    • Assurance Considerations
    • Privacy Considerations
  • Integration Patterns for Identity Proofing Services
  • Evaluating Identity Proofing Providers
  • Strengths
  • Weaknesses


  • Formalize Identity Proofing as an Integral Part of the IAM Program
    • Match the Rigor and the Type of the Identity Proofing Process to Risk
    • Use a Multipronged Approach to Address Identity Proofing for All Use Cases
    • Select an Approach That Provides Good User Experience and Minimizes Failures by Legitimate Users
    • Select the Best Integration Model With the Identity Proofing Provider
    • Carefully Select Identity Binding Services for Best Long-Term Security
    • Use a Differentiated Approach to Identity Proofing

The Details

  • Fundamentals of Identity Proofing
  • Identity Assurance
    • Why Is Identity Proofing Needed?
  • Identity Proofing in the Life of an Identity
    • Identity Proofing for Different User Constituencies
    • Examples From the Real World (See Figure 11 to Figure 15)
  • Identity Proofing Standards and Frameworks
  • Related — But Different
  • Representative Identity Proofing Providers

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