Gartner Research

Minimize the Business Risks of Click-to-Accept Agreements by Making Informed, Disciplined Decisions on When They Are Appropriate

Published: 13 October 2016

ID: G00315474

Analyst(s): Bill Ryan , Dawn Hubbard

Summary

While the indiscriminate use of click-to-accept agreements poses material business risks, there are cases when anticipated business benefits can justify their use. Technology procurement leaders must inform stakeholders on click-to-accept risks, and identify when they are outweighed by its benefits.

Table Of Contents
  • Key Challenges
  • What Are Click-to-Accept Agreements?
    • Click-to-Accept Agreements Are Increasingly Used by Less Experienced Buyers

Analysis

  • Educate Buyers About the Risks
    • Consumer Click-to Accept Agreements Present an Often Unconsidered and Fast Way to Acquire Software
    • Software Providers Typically Have Total Control of the Deal When Using Click Agreements
    • However, Rejecting a Click-to-Accept Agreement Can Lead to Material Business Risk
    • Assess Your Options
  • Track the Approved Providers and Monitor Approved Exceptions
  • Conclusion

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