Gartner Research

How to Plan, Design, Operate and Evolve a SOC


Technical professionals pursuing a more mature security practice may decide to centralize all or part of those activities into a SOC. This guidance presents security architects with a structured approach to plan, establish and efficiently operate a modern SOC.

Published: 14 October 2016

ID: G00301447

Analyst(s): Augusto Barros Anton Chuvakin

Table Of Contents

Problem Statement

The Gartner Approach

  • Scope

The Guidance Framework

  • Prework
    • Motivation and Drivers
    • Who Can (or Should) Have a SOC?
    • SOC and External Help
    • The SOC Business Case
  • Planning
    • Defining Your SOC Characteristics
    • Organizational Structure of Your SOC
    • Outsourcing SOC Components
    • External Links of a SOC
  • Implementing the SOC
    • SOC Processes
    • SOC Technology
    • The SOC Team
    • The SOC Implementation Project
  • Operating the SOC
    • Running a 24/7 Operation
    • Workforce Management
    • Working With a MSSP
    • Measuring the SOC Performance
  • Evolving and Expanding the SOC
    • Hunting and Data Exploration, Threat Discovery
    • Shifting Away From Alerts-Only Model
    • Increased Automation and Use of Orchestration Tools
    • Introduction of Deception Techniques
    • Threat Intelligence Production
    • Increased Use of Advanced Analytics Tools
    • Blue, Red and Purple Teams
    • The SOC Maturity Scale

Risks and Pitfalls

  • Related Guidance

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