Gartner Research

Surviving a Microsoft Audit

Published: 17 October 2016

ID: G00303450

Analyst(s): Victoria Barber, Ben Jepson


Microsoft comprises the most commonly used software in organizations of all sizes. A Microsoft audit often may be a significant drain on resources, time and budget for all but the best prepared software asset managers, but it isn't a problem if you know how to manage it.

Table Of Contents
  • Key Challenges


  • SAM Engagements
  • Formal Audits


  • 1. Check All Microsoft Contracting Details for Audit and Compliance Provisions
    • Continuous Monitoring
  • 2. Manage the Audit Using Your Established Audit Governance and Processes
  • 3. Check for Conflicts of Interest Before Using Third-Party Auditors
  • 4. Validate Entitlements and Resolve Differences Between Your Records and Microsoft's
  • 5. Maintain Assignment Records in Line With Contractual Requirements
  • 6. Correctly Identify Software Installation and Access in Reports
  • 7. Prioritize the Assessment of Your Compliance Position for High-Risk Products With Complex Licensing Models
  • Conclusion

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