Gartner Information Technology Research

Gartner Magic Quadrant for Managed M2M Services, Worldwide


Managed M2M services span management of connectivity, IoT edge devices, sensor data and basic analytics. Some providers have expanded into IoT platforms as a service. CIOs can use this research to help them select provider contracts that support their critical functions and business objectives.

Published: 17 October 2016

ID: G00291801

Analyst(s): Eric Goodness , Leif-Olof Wallin , Katja Ruud

Table Of Contents

Market Definition/Description

  • Provider Models
    • Communications Service Providers
    • Mobile Virtual Network Operators
    • IT Outsourcers and Integrators
    • OT and IT Vendors
    • Dedicated IoT Network Providers

Magic Quadrant

  • Vendor Strengths and Cautions
    • Aeris
    • Arkessa
    • AT&T
    • Deutsche Telekom
    • Eseye
    • Fujitsu
    • Kore
    • KPN
    • Numerex
    • Orange Business Services
    • Orbcomm
    • Sierra Wireless
    • Silver Spring Networks
    • Telef√≥nica
    • Telenor Connexion
    • Verizon
    • Vodafone
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion and Exclusion Criteria

Evaluation Criteria

  • Ability to Execute
    • Product or Service
    • Overall Viability
    • Sales Execution/Pricing
    • Market Responsiveness/Record
    • Marketing Execution
    • Customer Experience
    • Operations
  • Completeness of Vision
    • Market Understanding
    • Marketing Strategy
    • Sales Strategy
    • Offering (Product) Strategy
    • Business Model
    • Vertical/Industry Strategy
    • Innovation
    • Geographic Strategy
  • Quadrant Descriptions
    • Leaders
    • Challengers
    • Visionaries
    • Niche Players


Market Overview

  • Trends in Managed M2M Services
    • Cellular and LTE M2M Remain Fast-Growing Use Cases for IoT Solutions
    • Technology Decisions in M2M and IoT
    • Encouraging Signs That CSPs Are Transitioning to Broader, and Deeper, Platform-Centric Models
    • Security Remains an Inhibitor to M2M, and Broader IoT, Solutions
    • Common Observations on Buying Centers and Sponsors of Managed M2M Services

Gartner Recommended Reading

  • Ability to Execute
  • Completeness of Vision

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