Gartner Research

Forecast Analysis: Enterprise Application Software, Worldwide, 3Q16 Update

Published: 17 October 2016

ID: G00303188

Analyst(s): Alys Woodward , Nigel Montgomery , Julian Poulter , Hai Swinehart


The Brexit vote will have a modest impact on the global software application market over the next five years. The market is expected to remain at a steady constant-currency five-year CAGR of 8.9% to reach $241 billion in 2020. Continued growth in customer-focused technologies will help drive growth.

Table Of Contents
  • Overview
  • Companion Documents

Forecast Data

Market Impact

  • Analytic Applications and the Fight to Offer Analytic Capabilities
  • Advanced Analytics Platforms Rise With Data Science
  • Customer Service and Support Software Rises With New Functionality
  • More New Spending — as Opposed to Extension Spending — on Manufacturing and Operations Will Be Derived From Midsize Businesses


  • BI and Analytics — Analytic Applications and Performance Management
  • BI and Analytics — Advanced Analytics Platforms
  • CRM — Customer Service and Support
  • ERP — Manufacturing

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