Gartner Research

Techniques for Delivering Digital Workplace Environments

Published: 18 October 2016

ID: G00311543

Analyst(s): Larry Cannell


The promise of the digital workplace can be difficult to translate into concrete IT actions. To help technical professionals establish effective digital workplace environments, this report examines ChatOps (a collaboration method used by DevOps teams) and other potential approaches.

Table Of Contents


  • IT's Primary Goal for Digital Workplaces: Enable Group Productivity
  • ChatOps: A Good Digital Workplace Example
    • ChatOps and Group Productivity
  • A Brief Introduction to Digital Workplace Environments
    • Expanding IT's Focus From Personal to Group Productivity
    • Understanding the IT Characteristics of Digital Workplace Environments
  • Ideas and Opportunities to Enable Digital Workplace Environments
    • Reduce the Barrier Between Business Applications and Group Conversations
    • Use EFSS to Organize and Leverage Group-Owned Content
    • Enable Cross-Application Group Identities With Office 365 Groups


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