Gartner Research

Improve Your Vendor Management and Sourcing With Gartner's ITScore for Applications

Published: 21 October 2016

ID: G00315949

Analyst(s): Stefan Van Der Zijden, Bill Swanton

Summary

Application organizations increasingly rely on IT vendors for products and services. Application leaders must realize that vendor management and sourcing are crucial to achieving their best performance. Use this document to determine the maturity of your efforts and prioritize what to improve.

Table Of Contents

Analysis

Overview of Maturity Levels or Phases

Level Descriptions

  • Level 1: Ad Hoc
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading
  • Level 2: Repeatable
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading
  • Level 3: Defined
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading
  • Level 4: Agile
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading
  • Level 5: Continuous
    • Characteristics
    • Recommended Actions for Improvement
    • Recommended Reading

How to Use This Assessment

Gartner Recommended Reading

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