Gartner Research

Vendor Rating: SAP

Published: 24 October 2016

ID: G00311521

Analyst(s): Massimo Pezzini , Chris Pang , Donald Feinberg , Adam Woodyer , Nigel Rayner , Brian Prentice , Lori Samolsky , David Smith , Fabrizio Biscotti , Kimberly Harris-Ferrante , Benoit Lheureux , Thomas Oestreich , Nigel Montgomery , Derek Prior, Christian Hestermann


SAP, an IT megavendor and a key partner for tens of thousands of organizations worldwide, is undergoing a strategic transformation that will deeply impact its clients and partners. We rate SAP across multiple areas to help CIOs and IT leaders gauge its relevance to their organization.

Table Of Contents

Overall Rating

  • Overall Rating: Positive

Detailed Rating

  • Product/Service: Positive
  • Support/Account Management: Positive
  • Pricing Structure: Variable
  • Technology/Methodology: Variable
  • Strategy: Positive
  • Corporate Viability: Positive
    • Financial: Positive

Additional Analyst Insights

  • SAP Hana Platform
  • Cloud
  • Analytics
  • User Experience and SAP Fiori
  • Business Network Strategy
  • Industry Strategy
  • Small and Midsize Business Strategy
  • Internet of Things

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