Gartner Research

Outsourcing - Is Risk Transfer a Reality?

Published: 07 May 2001

ID: G00102343

Analyst(s): David Ackerman

Summary

One of the key elements of outsourcing that is usually nullified by poor contract and SLA recourse is the ability to transfer risk from the service receiver to the external service provider. This is a very valuable component in an outsource decision, yet this component can be voided unless the proper agreements are put in place. The ability to transfer risk should be at the root of all outsourcing engagements.

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