Gartner Research

Survey Analysis: State of Disaster Recovery as a Service in 2016 — A Reference Customer Perspective

Published: 25 October 2016

ID: G00315818

Analyst(s): John Morency , Neha Kumar


Reference customer survey results from the 2016 DRaaS Magic Quadrant reveal positive and negative perceptions about service quality. Understanding these perceptions, and the market dynamics influencing them, will help technology strategic planners fine-tune their service delivery strategy for DRaaS.

Table Of Contents

Survey Objective

Data Insights

  • Result Comparisons Between the 2015 and 2016 Magic Quadrant Surveys
    • Perceived DRaaS Provider Strengths
    • Increasing Customer Interest in Support for Self-Service
  • Related Magic Quadrant Findings
    • DRaaS Adoption by Large Enterprises Is Increasing
    • Service Pricing and Cloud Usage Policies Are Rapidly Changing
    • DRaaS Hybrid Configuration Presence by Provider
    • Bigger Is Not Always Better
    • Broader DRaaS Acceptance Across Vertical Industries
  • Methodology
  • Definitions

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