Gartner Research

Get Ready for IoT Order Buttons in Supply Chain Planning and S&OP

Published: 26 October 2016

ID: G00315699

Analyst(s): Andrew Downard

Summary

Supply chain leaders need to prepare their organizations to respond to demand from Internet of Things order button programs. Amazon's Dash button is a leading example that connects individual consumers to manufacturing supply chains through a dedicated internet-enabled device.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Understand the Span of the Amazon Dash Button Program
  • Adopt Emerging Best Practices for IoT Order Button Planning
    • Lesson Learned: Participation Was a Commercial Decision
    • Lesson Learned: There Was No Immediate Increase in Demand
    • Emerging Best Practice: Choose Low-Variability, High-Volume Products With Well-Defined Fulfillment Pathways
    • Emerging Best Practice: Prepare for Direct and Indirect Demand Drivers Across Multiple Channels
    • Emerging Best Practice: Use Participation in IoT Button Programs to Deepen the Retailer Relationship in Other Areas

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