Gartner Research

Take Five Steps Toward Agile Infrastructure & Operations

Published: 27 October 2016

ID: G00316206

Analyst(s): Hank Marquis

Summary

Agile infrastructure and operations organizations deliver service faster, better and less expensively than previously possible. I&O leaders can increase their organizational agility by following five steps to build an agile, high-performance and business-aligned I&O organization.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Fixate on Improving I&O Transactions With Business and IT
    • Agile Infrastructure and Operations
    • Recommendations
  • Assess Your Current Capability
    • Recommendations
  • Plan to Make Small Changes
    • Recommendations
  • Execute and Validate Your Focus Tasks
    • Recommendations
  • Make Improvement Continuous
    • Recommendations

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