Gartner Research

Four Steps to Accelerate IT Automation in the Midmarket

Published: 31 October 2016

ID: G00315779

Analyst(s): Robert Naegle , Vivek Bhalla


The automation of IT operations holds great promise for midmarket IT leaders that want to optimize resources and deliver reliable, low cost IT services. Midsize enterprises are uniquely positioned, thanks to their smaller scale and more adaptive environments, to succeed in automation.

Table Of Contents
  • Key Challenges



  • Move Automation to the Top of the I&O Strategic Priorities List
  • Identify Automation Beachheads
  • Establish Process Governance and Automation Leadership
  • Make Infrastructure and Operations Automation Core to the IT Culture

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