Gartner Research

Predicts 2017: CRM Sales

Published: 31 October 2016

ID: G00316675

Analyst(s): Ilona Hansen, Theodore Travis, Chris Fletcher, Melissa Hilbert

Summary

IT leaders supporting sales should plan now for the data-intensive, algorithm-driven and event-driven future of sales technology.

Table Of Contents

Analysis

  • What You Need to Know
  • Strategic Planning Assumptions
    • Replay Prediction
  • A Look Back

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