Gartner Research

Toolkit: Negotiate Essential SaaS Terms With Agility Using Gartner's ToSA Amendment Approach

Published: 31 October 2016

ID: G00315517

Analyst(s): Eugene Quillen

Summary

This Toolkit provides technology procurement leaders with a process and sample language to quickly amend a SaaS vendor's standard terms of service agreement so they can address common T&Cs that are consistently highly impactful to the risk and reward balance between the vendor and the customer.

Table Of Contents

When to Use

Downloadable Attachments

  • Directions for Use
    • Amendment Structure
    • Amendment Use

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