Gartner Research

Asia/Pacific Context: 'Magic Quadrant for Enterprise Content Management'

Published: 01 November 2016

ID: G00307496

Analyst(s): Gavin Tay

Summary

Enterprise content management leaders in the APAC region have very diverse ECM requirements, which reflect their distinct economies, cultures and languages. They must grapple with this diversity when identifying and evaluating ECM solutions targeting APAC.

Table Of Contents

Market Differentiators

Considerations for Technology and Service Selection

  • 1. Local Presence of the Principal Vendor
  • 2. Local Postsales Support and Established Partner Alliances
  • 3. Extended Support for Product Evaluation Cycles
  • 4. Access to Local Case Studies and Organizational References
  • 5. Support for Local Standards and Regulatory Requirements
  • 6. Language Support Across the Multibyte Character Sets

Notable Vendors

  • Alfresco
  • Dell EMC
  • Hyland
  • IBM
  • Laserfiche International
  • Lexmark International
  • Microsoft
  • Newgen Software Technologies
  • Objective
  • OpenText
  • Oracle
  • SER Group
  • Fuji-Xerox

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