Gartner Research

Market Trends: Is PC as a Service Right for Your Customer?

Published: 04 November 2016

ID: G00300529

Analyst(s): Lillian Tay, Atsuro Sato, Vishal Tripathi

Summary

PC as a service is in its infancy compared with traditional leasing and desktop-managed outsourcing services. Maturity will take more than three years, but device provider technology product management leaders should invest now to enhance and improve their service offering portfolio.

Table Of Contents

Introduction

Market Trend

  • Device Providers Have to Look Internally to Find Their Core Strengths to Extend to Adjacent Markets
  • Market Structure Trend
    • Device Providers Want to Break Free of Their Hardware Cocoon
  • Buyer Trend
    • Business Issues That Companies Face and the Best Match for PC as a Service
    • Dispel the Vagueness of PC as a Service and Be Upfront on What Is Included and What Is Not
    • Windows 10 Migration Offers the Opportunity to Reconsider the Delivery of End-User Computing
  • Regional Trend

Contrarian View

Vendors to Watch

  • Dell
  • HP Inc.
  • Lenovo
  • Microsoft

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