Gartner Research

How a CSP-Bank Partnership Can Accelerate the Digital Banking Transformation in Developed Markets

Published: 08 November 2016

ID: G00317859

Analyst(s): Monica Zlotogorski, Stessa Cohen

Summary

Banks and communications service providers face commoditization and declining revenue from traditional lines of business. This research helps bank CIOs understand how a CSP-bank partnership that combines resources and strengths mitigates weaknesses and accelerates digital products and services.

Table Of Contents
  • Key Challenges

Introduction

  • Bank CEOs and CIOs Prioritize Growth but Not Crossing Industry Boundaries

Analysis

  • Create a Business Ecosystem That Features Partnership With CSPs Focused on Accelerating Digital Transformation
    • Recommendations for Bank CIOs:
  • Organize a Partnership for Responsiveness to Customer Needs Over Cost-Efficiency
    • Recommendations for Bank CIOs:
  • Create a Startup Bank That Showcases the Partnership's Customer-Driven, Digital Product Innovations
    • Recommendations for Bank CIOs:

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.