Gartner Research

How a CSP-Bank Partnership Can Accelerate the Digital Banking Transformation in Developed Markets

Published: 08 November 2016

ID: G00317859

Analyst(s): Monica Zlotogorski , Stessa Cohen


Banks and communications service providers face commoditization and declining revenue from traditional lines of business. This research helps bank CIOs understand how a CSP-bank partnership that combines resources and strengths mitigates weaknesses and accelerates digital products and services.

Table Of Contents
  • Key Challenges


  • Bank CEOs and CIOs Prioritize Growth but Not Crossing Industry Boundaries


  • Create a Business Ecosystem That Features Partnership With CSPs Focused on Accelerating Digital Transformation
    • Recommendations for Bank CIOs:
  • Organize a Partnership for Responsiveness to Customer Needs Over Cost-Efficiency
    • Recommendations for Bank CIOs:
  • Create a Startup Bank That Showcases the Partnership's Customer-Driven, Digital Product Innovations
    • Recommendations for Bank CIOs:

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