Gartner Research

Digital Transformation Requires Agile IAM Relationship Models That Flex in Five Key Areas

Published: 08 November 2016

ID: G00311020

Analyst(s): Mary Ruddy


New nonemployee and IoT use cases break traditional identity and access management relationship model assumptions designed for employee-only identities. This analysis helps technical professionals address identity life cycle use cases that support multistate, agile digital business relationships.

Table Of Contents


  • What Are IAM Relationship Models, and How Are They Evolving?
    • General End-User Life Cycle Model
  • Five Key Areas Where Digital Transformation Requires More Flexible IAM Architecture
    • 1. User Directories
    • 2. IGA Life Cycle Management
    • 3. Authentication
    • 4. Persona Selection
    • 5. End-User Correlation
  • How Organizations Are Coping With These Challenges
  • Additional Trends and Factors to Consider
    • Adopt User Recognition as a Guiding Goal
    • Apply Lessons Learned From Smartphones to Other Smart Things
    • Apply Lessons Learned From Workflow


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