Gartner Research

Predicts 2017: Operational Technology Transformation Is Key to CSPs' Digital Future

Published: 10 November 2016

ID: G00316712

Analyst(s): Norbert Scholz , Amresh Nandan , Neil Osmond , Jouni Forsman , Mentor Cana , King-Yew Foong, Akshay K. Sharma


CSPs' digital initiatives are reshaping the operations model through deep transformation of infrastructure, processes, skills, culture and leadership. Continuous investment in capabilities and technologies is crucial for CSP technology strategy planners to enable competitiveness.

Table Of Contents


  • What You Need to Know
  • Strategic Planning Assumptions
  • A Look Back

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