Gartner Research

Achieve Digital Workplace Technology Success Through Enterprise Architecture

Published: 16 November 2016

ID: G00313420

Analyst(s): Van Baker , Jack Santos , Jim Murphy , Anne Thomas


Enterprise architecture and technology innovation leaders play a key role in establishing a technical basis for a digital workplace strategy. Here's how to make sure the digital workplace program is driven by key business goals, and supported by world-class enterprise architecture approaches.

Table Of Contents
  • Key Challenges


  • What Is a Digital Workplace?
  • How Can IT Position the Digital Workplace for Enterprises?


  • Focus on Foundational Enterprise Architecture Approaches
    • Link Digital Workplace Initiatives to Business Strategy Through Outcomes
    • Foster Collaboration Across Business and IT Through Capability Models
    • Create Roadmaps and Migration Plans
  • Position Yourself as a Leader in Establishing the Rationale and Priority of Digital Workplace Investments
  • Establish a Framework With Which to Evaluate New and Emerging Technologies That Impact the Digital Workplace

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