Gartner Research

Defining Bimodal Logistics: Blending Continuous Improvement With Continuous Innovation

Published: 18 November 2016

ID: G00301762

Analyst(s): James Lisica


The digital age requires a more innovative logistics function. Supply chain leaders and heads of logistics now need to balance cost control and service reliability, while also innovating to enhance the logistics operation for the future to support commercial growth. This requires a bimodal approach.

Table Of Contents
  • Key Challenges



  • Defining Bimodal Logistics
  • Understanding the Development Focus of a Mode 1 and a Mode 2 Logistics Operation
  • What Are Some Examples of Mode 1 and Mode 2 Logistics Development?
    • Mode 1 Development — (Cost Control and Service Reliability via Continuous Improvement of the Existing Operation)
    • Mode 2 Development — (Organizational Value and Customer Growth via Continuous Innovation to Enhance the Logistics Operation)
  • The Key to Becoming Bimodal Is to Unlock Capabilities in Mode 1 for Continuous Innovation and Then Scale Viable Mode 2 Solutions for Continuous Improvement
  • Being Bimodal Requires a Clearly Defined Bimodal Strategy

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