Gartner Research

Solution Path for Optimal ECM in Cloud, On-Premises and Hybrid Environments

Published: 21 November 2016

ID: G00311490

Analyst(s): Darin Stewart


This document defines a solution path that helps technical professionals who are responsible for enterprise content management to establish a new ECM solution; to rationalize, consolidate and optimize an existing ECM practice; or to establish a new ECM environment in the cloud, on-premises or both.

Table Of Contents

Solution Path Diagram

Solution Path

  • 1. Assessment and Strategy
    • 1.1 Assess the Current State of the Content Environment
    • 1.2 Map the Current Environment
    • 1.3 Establish or Fortify ECM Governance
    • 1.4 Define Requirements for the ECM Environment and Program
    • 1.5 Optimize and Realign Current Processes and Tools
  • 2. Evaluation and Selection
    • 2.1 Evaluate Candidate Solutions and Vendors
    • 2.2 Determine Total Cost of Ownership for Each Candidate System
    • 2.3 Define the Architecture
  • 3. Implementation and Deployment
    • 3.1 Develop the Implementation and Rollout Roadmap
    • 3.2 Infrastructure Realignment
    • 3.3 Organizational Realignment
    • 3.4 Perform Ongoing Content Hygiene and Enhancement
    • 3.5 Develop the Migration Strategy and Roadmap
  • 4. Adoption and Maintenance
    • 4.1 Enact a Staged Rollout and Legacy System Decommissioning
    • 4.2 Decentralize Administration and Support
    • 4.3 Change Management

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