Gartner Research

Supply Chain Brief: Retailers and Carriers Eye Solutions for Final 50 Feet of Last-Mile Delivery Process

Published: 23 November 2016

ID: G00319793

Analyst(s): John Johnson , Greg Aimi


Last-mile delivery is the costliest portion of the online retail fulfillment process. Supply chain leaders in logistics can use this research to understand the steps some retailers and logistics companies take to make the delivery process more efficient and cost-effective.

Table Of Contents

What You Need to Know


  • UPS Seeks to Reduce Delivery Costs by Expanding Locker Pickup Locations
  • Walmart and Target Increase Focus on In-Store Pickups
  • DHL Targets Deliveries to Automobiles as Last-Mile Solution

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