Gartner Research

Market Definitions and Methodology Guide: Enterprise Communications Services

Published: 24 November 2016

ID: G00317952

Analyst(s): Lisa Unden-Farboud , Grigory Betskov


This document provides strategic planners at technology and service providers a guide to understanding Gartner's segmentation, definitions, research methodologies and metrics that form the basis of the enterprise communications services forecast statistics.

Table Of Contents

What You Need to Know



  • Forecast Components
    • Enterprise Fixed Data Forecast
    • Enterprise Fixed Voice Forecast
    • Enterprise Mobile Services Forecast
  • Influencing Factors
    • Regulation
    • Macroeconomics and Geopolitics
    • Demand
    • Supply
  • Summary of Key Connections
    • Demand
    • Supply


  • Key Forecast Metrics
  • Compound Annual Growth Rate
  • Currency Exchange Rates

High-Level Definitions and Segmentation

  • Market Definitions
    • Enterprise Fixed Voice Services
    • Enterprise Fixed Data Services
    • Enterprise Mobile Services
  • Geographic Coverage and Segmentation

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