Gartner Research

Cloud-Based MFA Services Deliver Fast Time to Value for User Authentication

Published: 28 November 2016

ID: G00317438

Analyst(s): Paul Rabinovich , Mark Diodati


Multifactor authentication is now mainstream, and many organizations are looking for secure, user-friendly and easy-to-integrate implementation options. This document provides guidance on cloud-based MFA services. Its intended audience is technical professionals focused on identity and security.

Table Of Contents


  • Commonly Supported Use Cases
    • VPN Access
    • Access to On-Premises Web Applications
    • Identity Federation and Web SSO
    • RADIUS- and LDAP-Based Authentication
    • Remote Desktop
    • Privileged Access
  • Identity Assurance
  • User Experience
  • Adaptive Techniques and Analytics
  • Strengths
  • Weaknesses


  • Adopt MFA for All Higher-Risk Use Cases
  • Give Preference to Cloud MFA Services
  • Embrace OOB MFA Modes
  • Give Preference to Mobile Push
  • Adopt Identity Proofing as a Requisite Step in User Enrollment for MFA Credentials
  • Take Advantage of Risk-Based Analytics and Adaptive Authentication Techniques

The Details

  • Forms and Factors
  • Mobile Push Security
  • Architecture and Integration Patterns
  • Representative Services

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