Gartner Research

Organize the Elements of Your Logistics Scorecard to Align With the Hierarchy of Logistics Metrics

Published: 29 November 2016

ID: G00314229

Analyst(s): Greg Aimi, Lisa Callinan

Summary

Managing and reporting logistics performance are key responsibilities of every logistics organization. Supply chain and logistics leaders are challenged with identifying and focusing on the best metrics that will make a difference, drive the right behaviors and produce desired business outcomes.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Understand What Drives Your Business and Use That to Organize Metrics During Logistics Scorecard Development
    • Metric Selection and Definition Must Consider the Business Context
    • Categorizing Helps Organize and Simplify Measuring
  • Incorporate a Full Set of Connected Metrics Into Your Scorecard That Result in Top Logistics Performance
  • Manage the Elements of the Scorecard and Performance Management to Keep it Relevant and Meaningful

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