Gartner Research

Hierarchy of Healthcare Supply Chain Metrics for Integrated Delivery Networks Version 2.0

Published: 28 November 2016

ID: G00296543

Analyst(s): Eric O'Daffer , Debra Hofman


This research updates Gartner's Hierarchy of Healthcare Supply Chain Metrics for IDNs to align with patient outcomes and total cost of care. It helps supply chain leaders better understand and strategically manage the trade-offs around end-to-end supply chain, financial performance and patient care.

Table Of Contents
  • Key Challenges



  • Understand the Hierarchy of Healthcare Supply Chain Metrics Version 2.0
    • Assess: Achieve Balanced Excellence in Patient Outcomes, Cost and Service
    • Diagnose: Connecting Supply Chain to Financials
    • Correct: Journey Toward Sourcing, Supplier and Cost Excellence
  • Build the Case to Better Track Metrics
  • Use the Metrics to Make Trade-offs and Build Capabilities

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