Gartner Research

Critical Capabilities for Enterprise Content Management

Published: 29 November 2016

ID: G00304085

Analyst(s): Karen M. Shegda , Gavin Tay

Summary

ECM solutions must address a range of user constituencies, within and outside the enterprise, while meeting a broad set of functional requirements. This document will help application leaders of ECM initiatives identify the solutions they can deploy to address uses important to their organizations.

Table Of Contents

What You Need to Know

Analysis

  • Critical Capabilities Use-Case Graphics
  • Vendors
    • Alfresco
    • Dell EMC
    • Everteam
    • Hyland
    • IBM
    • Laserfiche
    • Lexmark
    • M-Files
    • Microsoft
    • Newgen Software
    • Objective
    • OpenText
    • Oracle
    • SER Group
    • Xerox
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Document Capture/Ingestion
    • Classification/Categorization
    • Insight Engine
    • Content Security
    • Regulations/Certifications
    • Mobility
    • Integration/Interoperability
    • Social/Collaboration
    • BPM/Rule Engine
    • Analytics/BI
  • Use Cases
    • Personal and Team Productivity
    • Records Management and Compliance
    • Process Applications
    • Content Ecosystem
    • Digital Transformation/Modernization

Inclusion Criteria

  • Critical Capabilities Rating

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